Anyone who’s juggled restaurant reservations, staff schedules, and guest requests on the fly knows that a login screen can either be a welcome shortcut or a frustrating roadblock. Now Book It, a reservation platform built for hospitality businesses, aims to make that process straightforward for both restaurant staff and diners.

Years in operation: 21+ · Cover fees for diners: Zero · Demo availability: Free · Platform: Web & mobile app

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact CEO name (not disclosed in official materials)
  • Specific ownership entity (parent company not listed on site)
3Timeline signal
  • No recent feature updates or version changelog found in public sources (Now Book It website)
4What’s next
  • Users can explore free demo via nowbookit.com

Account creation at a glance

Before covering login steps, it helps to know how accounts are set up in the first place. Here are the core account facts from the platform’s own resources:

Feature Detail
Years in operation 21+
Cover fees Zero for diners
Demo Free
Platform Web and mobile
User role types Restaurant staff and diners
Admin portal URL admin.nowbookit.com
Mobile diary URL mobile.nowbookit.com

These five facts set the stage: the platform is well-established, charges diners nothing, and offers a free trial. For restaurant owners evaluating a switch, that combination immediately lowers the barrier to entry.

Tip: Bookmark admin.nowbookit.com for quick staff access.

How do I create a NowBookIt account?

Account creation works differently depending on whether you’re a restaurant owner setting up staff access or a diner booking a table. Both paths are covered below.

Account creation for restaurant owners

  1. Log in to the admin portal at admin.nowbookit.com as an existing admin or manager.
  2. Navigate to the “Admin and Managers” tab.
  3. Click “Create a New Admin or Manager” on the right side of the screen, as documented in the Now Book It user permission guide.
  4. Fill in the pop-up with the new user’s details and click “Save”.
  5. An invitation email is sent automatically, allowing the new user to set their own password (Adding User and Permissions – Now Book It).

Account creation for diners

  1. Visit the Now Book It website or download the mobile app.
  2. Provide an email address, create a password, and follow the verification link sent to your inbox.
  3. No restaurant-specific details are required—just your name and email.

The implication: restaurant owners get a structured onboarding flow with permission levels, while diners enjoy a friction-free sign-up. That split keeps staff management secure without slowing down guests.

How do I log in to Now Book It?

Two different portals serve two distinct user groups. Restaurant staff use the admin dashboard; diners and mobile managers use the restaurant diary. Here’s exactly where to go.

Logging in on the web dashboard

  1. Open a browser and go to admin.nowbookit.com.
  2. Enter the email and password provided during account setup.
  3. Click “Log In” to access the admin dashboard.

Logging in via the mobile app

  1. Download the Now Book It app from the iOS App Store or Google Play Store.
  2. Open the app and navigate to mobile.nowbookit.com in your browser or use the app’s login screen.
  3. Enter your credentials. The page includes a “Forgot Password” option in case you need it (Now Book It – Mobile Restaurant Diary).

Forgot password recovery

  1. On any login screen, click “Forgot Password”.
  2. Enter the email address associated with your account.
  3. Check your inbox for a reset link and follow the instructions to set a new password.

The pattern: separate URLs keep staff and diner experiences clean. Mobile users get a dedicated diary interface, while admins work from a full desktop dashboard.

Note: If you encounter login issues, try clearing your browser cache first.

How does NowBookIt work?

Once logged in, the platform functions as an all-in-one reservation system. Here’s how it operates for both sides.

Reservation system overview

  • Now Book It optimizes table layouts, reduces wait times, and manages guest diaries in real time (Now Book It official site).
  • Staff logins provide visibility into who made changes and when, as shown in the Now Book It Guides – YouTube channel.
  • The platform supports different access levels such as account admins and venue managers.

Guest engagement and diary management

  • Diners can browse available time slots, book tables, and receive confirmations instantly.
  • Restaurants retain full ownership of guest data, which is a stated policy on the US site (Now Book It US site).
  • Support is available 24/7 for local markets.

Why this matters: the zero-cover-fee model and data ownership policy remove two common complaints about third-party reservation platforms. For diners, it’s free. For restaurants, the guest list stays yours.

How do I cancel a booking on Now Book It?

Cancellation policies vary depending on whether you’re a diner or restaurant staff. Both scenarios are covered below.

Cancellation by diners

  1. Log in to your account via the web or mobile app.
  2. Navigate to your upcoming reservations.
  3. Select the booking you want to cancel and follow the prompts.

Cancellation by restaurant staff

  1. Log in to the admin portal at admin.nowbookit.com.
  2. Open the reservation diary and locate the booking.
  3. Use the cancellation option to free up the table.

Note: If you cancel within a short window before the reservation, the restaurant may apply a no-show fee. Policies are set by the individual venue, not by Now Book It.

The trade-off: diners get flexibility up to a point, but restaurants protect their revenue from last-minute cancellations. It’s a standard balance.

Is Now Book It safe to use?

Security is a natural concern when you’re sharing personal data and payment information. Here’s what the evidence says.

Data encryption and security measures

  • Now Book It uses standard encryption protocols to protect data in transit and at rest.
  • The platform is PCI compliant for payment processing (Now Book IT official site).

User reviews and trust signals

The upshot: a 21-year track record combined with PCI compliance means the platform has had time to mature its security posture. For most diners and restaurant owners, the risk profile is low.

What’s confirmed — and what’s still unclear

What’s confirmed

  • Now Book It has been operating for more than 21 years (Now Book It official site).
  • Zero cover fees for diners (Now Book It official site).
  • Login portals are at admin.nowbookit.com and mobile.nowbookit.com (Now Book It admin portal and Now Book It mobile diary).
  • Official guides are available on YouTube (Now Book It Guides – YouTube).
  • Support is available 24/7 for local markets (Now Book It official site).

What’s unclear

  • Exact CEO name (not provided in official materials).
  • Specific ownership details (ownership entity not disclosed on the site).

While the platform’s core features are well-documented, details about its leadership remain obscure. This gap doesn’t affect day-to-day usage but may matter for due diligence.

Expert perspectives

Beyond the product itself, industry voices confirm the platform’s value. Here are two perspectives that frame the Now Book It experience.

“Now Book It is an online reservation platform for hospitality businesses to manage reservations and create personalized guest experiences.”

GetApp (software review platform)

“The platform supports different access levels such as account admins and venue managers. Staff logins provide visibility into when and what changes were made by each account.”

Now Book It Guides – YouTube (official instructional channel)

These two sources — a third-party review aggregator and the company’s own tutorial channel — agree on the core promise: granular access control and personalization. For a restaurant manager, that means accountability. For a diner, it means a tailored booking experience.

Summary

Now Book It delivers exactly what it advertises: a no-fee reservation system that puts control back into the hands of restaurant staff. The login workflow — separate portals for admin and mobile, invitation-based account creation, and straightforward password recovery — keeps friction low while maintaining security. For restaurant owners evaluating a new booking platform, the choice is clear: take advantage of the free demo, test the workflow with your team, and see if the zero-cover-fee model fits your margins. For diners, signing up takes under a minute, and cancellations are handled with the venue directly. The only real question is whether your restaurant’s current setup can match the 21-year track record.

Additional sources

kb.nowbookit.com, youtube.com

For a detailed walkthrough of the admin and mobile access, see this comprehensive Now Book It login guide.

Frequently asked questions

Can I reset my Now Book It password without email?

No — the password reset process requires access to the email address associated with your account. If you’ve lost email access, contact Now Book It support for manual verification steps.

How do I find my Now Book It username?

Your username is typically the email address you used during account creation. Check your invitation email if you’re unsure which email was used.

Is there a Now Book It app for iOS and Android?

Yes — Now Book It offers mobile apps for both platforms. You can download them from the App Store (iOS) or Google Play Store (Android).

What do I do if I forgot my Now Book It password?

Go to the login page at mobile.nowbookit.com or admin.nowbookit.com and click “Forgot Password.” Enter your email to receive a reset link.

Can I use Now Book It without creating an account?

No — an account is required to book reservations or manage a restaurant’s diary. However, account creation takes less than a minute.

How do I update my profile in Now Book It?

Log in to your account, go to the profile or settings section, and edit your details. Changes save immediately.

How do I contact Now Book It support for login issues?

Visit the Now Book It website and navigate to the support or contact section. The platform offers 24/7 local support for US users.

These FAQs cover the most common login and account issues users encounter.